Types of jobs in sales
1. Client Services
Helpful is your middle name.
In client services, your main focus is to make sure customers are happy.
You’ll be dealing with people who are already interested in what the company has to offer or ‘post’-sales, so the ‘selling’ part of the role is more helping and advising on what products or services are right for them.
2. Sales Support
What is says on the tin – you’ll be working to assist the sales process either ‘pre’- or ‘post’- sales.
This can look quite different depending on the sector e.g. in finance, you could be processing invoices, drawing up contracts and handing all correspondence for the sales executives.
Whereas IT sales support looks more like demonstrating technical features, solving faults and advising on user training methods.
Depending on the role you might find you can run into some frustrated customers – everyone has a panic when things go wrong!
3. Account Manager
One of the most varied of sales jobs, your role as an Account Manager can vary from company to company.
But at the heart of it, account management is the key ‘link’ between client and company.
Here, you ‘sell’ usually via phone, to long-standing clients by introducing new products to them or helping them make the most of existing products.
It may involve some reaching out to new potential clients, but how this looks can vary between sectors.
4. Recruitment Consultant
If you want the chance to be your own boss, this job has your name all over it.
In recruitment you’ll find yourself almost non-stop, as you spread your time between visiting client businesses, networking, reviewing candidates, managing interviews and negotiating salary rates … phew!
Although a mix between desk-based and face-to-face, you’ll be interacting with people every minute of the day.
Parts of the job involve reaching out to new businesses, which can mean some rejection.
But as with most recruiters, you’ll find that once you’ve built yourself a solid client base, the rewards soon follow.
Find out more information about what it’s really like working in recruitment.
5. Marketing Executive
The more creative approach to selling.
This job involves promoting or ‘selling’ to new and interested customers in more unconventional ways.
You’ll be less directly involved with the customer face-to-face or over the phone, instead, you’ll use all elements of the marketing mix to ‘sell’.
But don’t be fooled – you’ll need to keep track of how effective your campaigns are, to show how you’re contributing to overall sales!
6. Business Development
Not for the faint-hearted – in business development you’re at the forefront of business growth.
You’ll be tasked with spotting new business opportunities and securing them as clients.
Often very face-to-face, much of your time will be meeting prospective clients, giving presentations, negotiating and explaining new products.
Being able to get your points across clearly, negotiate and ‘click’ with people is a must and the key to selling in this job.
7. Financial Broker
Straight-up sales – broking is all about buying and selling securities (e.g. shares and stocks) on behalf of your client. A very demanding role, it takes a unique mix of expert financial analysis and ‘traditional’ selling to master.
You’ll find yourself ‘switched-on’ for long hours of the day as you put your keen financial knowledge to the test.
If you’re thinking about the graduate sales route, here are a few more things to take note of: While one quiz won’t define the job you’re destined to do for the rest of forever, it’s a good idea to know just how broad the ‘sales’ spectrum is.
So next time you’re asked “Have you considered a graduate job in sales?” – it might just be worth digging below the surface to discover what’s really involved.