Sales Administration Assistant

Company profile - Seritag

Seritag is an established start-up specialising in NFC tags (smart contactless labels and tags used in clothing, asset management, marketing and more). We are looking for a bright, enthusiastic graduate to help us grow. You could be our next Sales Administration Assistant !  

This is a great opportunity to create your own space, manage your own day and make a difference in the company. We are a dog-friendly office that enjoys pizza Fridays on the balcony. If you think you can help grow the business to allow us to add an all-important pool table, apply now.

Job responsibilities - Sales Administration Assistant

Your role will be to help organise, maintain and develop our client relationships. We work with some great businesses and brands across the world. Projects cover everything from simple asset management to the latest developments in smart clothing, exclusive music content, circular economy, anti-counterfeit protection and more. 

This isn't a 'hard sales' role at all. Your task is simply to help and advise our customers to make sure we provide what they need. 

You will need to be able to multitask, as we can have a lot of jobs running at the same time. Sometimes it's simple order processing, but you will also need to be proactive and reach out to our customers, ensuring they are happy and have what they need from us.

Working with our sales manager, you will have daily plans and weekly projects. You will work on the phone, email, Teams/Zoom/etc. You need to be friendly, confident and professional. We've got great customers, and they are easy to work with. 

You don’t need to have completed a technical degree; however, this is a technical product, and you need to be bright and willing enough to learn.

What you will do - Sales Administrator

• Process and manage sales orders and samples, ensuring accuracy and timely entry into the system
• Deliver outstanding, personal customer experience to our existing and regular customers
• Follow up on all potential leads via email or phone and Teams/Zoom/etc
• Answer the office phone and manage the general inbox
• Maintain and update CRM systems with accurate information
• Work closely with our purchasing team 

Note: this role does not require cold calling, hard sales or hassling our customers. The role is to thoroughly understand the product and what we do, and work with our customers to make sure that they get the best solution.

What we're looking for - Sales Administrator

• Proven experience in sales administration, customer service, or a similar administrative role.
• Superb organisational skills with attention to detail.
• Confident and professional phone manner
• Organise your day / self-motivated and highly organised
• Enjoys working closely in a small team
• Can work with minimal supervision
• Has excellent written and verbal communication skills
• A graduate with a 2.1 or higher
• Has previous work experience of at least 1 year

 
Application - Sales Administration Assistant

Please include a short cover letter - even just a few sentences - with your application.

Ideally, we are looking for a September/October start, but we have some flexibility. This is a Monday to Friday, 9:00am-5:30pm, office based role.

Note that we will only contact successful applications.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, race, sex, marital status, age or disability

Perks

• Casual work attire
• Cycle to work scheme
• Paid time off (holiday / sick pay)
• Pension plan
• Socials / team bonding days