Property Admin & Tech Assistant (Lettings & Maintenance Support)

About the role - Property Admin & Tech Assistant

We are seeking a reliable, tech-savvy, and organised individual to join our busy property team, working across both our Lettings and Maintenance divisions. This hybrid role is ideal for someone who enjoys variety, takes initiative, and is comfortable handling admin, systems, and contractor coordination.

You'll play a key role in ensuring our property listings are accurately maintained and that maintenance issues are tracked, updated, and communicated effectively. The role requires excellent communication skills, confidence with databases and portals, and a can-do attitude.

Key responsibilities - Property Admin

Maintenance division support

• Assist the Maintenance Manager with day-to-day coordination tasks.
• Liaise with contractors to schedule and confirm works.
• Log and update all maintenance issues on our internal database.
• Keep deduction spreadsheets up to date for end-of-tenancy costs.
• Answer incoming office calls related to repairs or property issues.
• Log and follow up on tenant and landlord maintenance queries.

Lettings department support

• Assist with new property listings and write-ups.
• Upload new properties to various portals (Rightmove, Zoopla, OnTheMarket, company website).
• Ensure property descriptions and photos are accurate and up to date.
• Provide meter readings to utility companies during check-ins/check-outs.
• Handle utility queries and liaise with suppliers as required.

General administration

• Day-to-day support for lettings and maintenance managers.
• Maintain accurate electronic records and files.
• Carry out additional admin tasks as required to support the smooth running of the office.

What we're looking for - Property Tech Assistant

• Strong IT and database skills.
• Experience in property, lettings, or maintenance admin (preferred but not essential).
• Confident communicator (written and verbal).
• Highly organised and able to multitask in a fast-paced environment.
• Proactive, punctual, and a team player.
• Comfortable working with online property portals and MS Excel.

What we offer - Property Admin & Tech Assistant

• A varied and hands-on role with exposure to both lettings and property management.
• A supportive, friendly team environment.
• Opportunities for growth within a well-established and expanding property business.
• Training on company systems and platforms.