Company profile - Enterprise SaaS/eCommerce Tech Firm
In this Partnerships role in London, you will be joining the leading marketing measurement platform for eCommerce brands. They have found product/market fit in the last two years and quickly become the market leader for measurement in EMEA.
They are the only business of their type to be a certified partner of Meta, TikTok and Snap, and have worked with some of the best known eCommerce brands in the UK and Europe! 2025 is set to be an exciting year for the business as they expand in North America and grow out their leading Customer Success team.
Job description - Customer Success Grad Scheme
This Grad Scheme offers fantastic opportunities for new graduates to join a fast-paced and innovative environment. You'll be given real responsibility from day one and get hands-on experience working with some of the biggest digital platforms - like TikTok, Meta, and Snap - helping strengthen relationships, support initiatives, and drive partner success.
The role will be dynamic and varied, with future opportunities to move departments through a bespoke Centre of Excellence Grad Scheme .
Key responsibilities - Partnerships Grad Scheme
- Supporting the lead Partner Managers: Help to coordinate activities with platforms like Google, Meta, TikTok, Snap, and others.
- Creating content: Prepare presentations, talking points, and training sessions to empower our partner teams.
- Tracking performance: Help track and report on partner performance and engagement.
- Collaborating with internal teams: Work across teams to keep projects aligned and moving forward.
- Managing smaller partners: Own communication and support efforts for specific territories or partners.
- Identifying new opportunities: Research and reach out to new or emerging partners.
Job requirements - Customer Success Grad Scheme
- Degree level education or equivalent experience, ideally in Marketing, Business, or a Data related subject
- Working knowledge of MS Excel (formulas, pivot tables, macros...)
- You enjoy working with data; pulling reports & data analysis to get the best insights to customers
- You will be highly organised, able to work across multiple accounts with competing priorities
- Capable of producing high-quality presentation decks for client meetings, overall owner, and responsibility for getting contributors to provide content on time
- Effective verbal and written communication skills
Benefits of the job - Customer Success Grad Scheme
- A starting salary of £32,000 + bonus opportuinties
- One of the most dynamic and exciting working environments in London!
- Enrolment in the client's Centre of Excellence - their new Learning & Development Graduate Programme!
- Competitive pension, work perks & health scheme, and much more
- Weekly lunch and learn sessions alongside other social events (Friday drinks, board game nights)
If you're looking to kickstart your career in Customer Success in London, apply to this exciting Customer Success Grad Scheme in London today!
- Bonus opportunities
- Clear diversity policy
- Clear progression plan
- Remote / work from home options