Memberships Manager

Looking for a strategic relationship management role in London? Skilled at managing partners and driving revenue? Join a high-impact organisation transforming the future of work. Apply now! 
 
Company profile - Diversity & Inclusion Charity 
In this Memberships Manager role, you'll be joining an innovative non-profit driving greater inclusion and opportunity for underrepresented talent in the UK. Since its launch, the organisation has delivered over 10,000 paid internships across 35 sectors through partnerships with more than 1,000 employers. 
 
With a focus on long-term change, they provide internships, training, alumni networks, and employer support programmes. As the team grows, they're looking for a confident, organised, and proactive professional to lead engagement with their corporate partners. 
 
Job description - Memberships Manager 
As Memberships Manager, you'll take ownership of managing corporate relationships, driving income generation and ensuring a high-quality experience for members at all levels. 
 
This is a dynamic, people-focused role ideal for someone experienced in stakeholder management, corporate accounts, and high-volume communications. You'll collaborate across teams to support interns, track partner engagement, and secure the company's long-term sustainability. 
 
Key responsibilities - Memberships Manager 

• Manage relationships with over 100 corporate members, ensuring high engagement and satisfaction 
• Support partners through all stages of internship delivery, from pledging to recruitment 
• Coordinate regular communications, insights, and events to enhance the member experience 
• Deliver monthly newsletters and updates tailored to different member tiers 
• Drive renewals and timely payments by providing excellent service and tracking key milestones 
• Handle invoicing and resolve any issues related to membership contributions 
• Gather member feedback and onboard new partners to support continuous improvement 
• Collaborate across teams to maintain records, report on progress, and promote the membership scheme effectively. 

 
Job requirements - Memberships Manager 

• 2+ years' experience in a client-facing, stakeholder, or account management role 
• Confident communicator with excellent verbal and written skills 
• Organised and detail-oriented 
• Familiarity with CRM systems and invoicing software, or willingness to learn 
• Professional, approachable, and collaborative team player 
• Preferred: experience managing or growing a membership programme, and an interest in social justice and inclusion 

 
Benefits of the job - Memberships Manager 

• Hybrid working with 2-3 in-office days per week (London-based) 
• Salary range of £35,000 - £40,000 
• A unique opportunity to shape a growing national movement for diversity and inclusion 
• High visibility role with direct impact on programme delivery and community building 
• Close-knit, mission-driven team with collaborative culture 
• Be part of one of the UK's most ambitious inclusion organisations 

 
Apply now and join a purpose-driven team building lasting change, one opportunity at a time.