IT Support Engineer

Are you looking for IT Support jobs or Desktop Support Engineer roles in London? If you're an IT graduate with some experience in computer networks, desktop support or IT Support, then apply for this IT Support Engineer job today!
 
Company profile - Hedge Fund
In this IT Support Engineer job, you will be joining a highly profitable London-based credit hedge fund. Founded in 2012, the business focuses on generating outsized returns through investment opportunities across asset classes in both the US and Europe. With backgrounds working for some of the largest banks in the world, their team have years of experience under their belts – and as they continue to grow, they are now looking to find an Analyst to join their team and learn from their expertise.
 
Job description - IT Support Engineer
In this IT Support Engineer job, you will be primarily focused on desktop support, with an emphasis on computer networks. You will support internal colleagues by troubleshooting and resolving issues. As a small team, you must be happy to take the lead on this and will need prior experience in doing so. Additionally, you'll have the opportunity to support senior team members on development projects involving .NET coding.
 
Key responsibilities - Technical Support Engineer
In this IT Support Engineer job in London, your responsibilities will include:
 
Desktop support

• Providing 1st and 2nd line support for desktops, laptops, printers, and mobile devices.
• Troubleshooting Windows OS, Office 365, VPN, and network connectivity issues.
• Configuring and deploying new machines, patching systems, and managing inventory.
• Managing user accounts via Active Directory and Azure AD.
• Supporting end-user applications and escalating issues when needed.

Development & automation with .NET

• Assist in maintaining or enhancing internal ASP.NET apps.
• Create User Interfaces in HTML/NET.

 
Job requirements - IT Technician

• 2–4 years of desktop or technical support experience.
• Proficient with Windows 10/11, Office 365, and remote support tools.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, etc.).
• Familiarity with PowerShell and automation scripting.
• Good to have SQL knowledge.
• Knowledge of programming concepts.

Benefits of the job - IT Support Engineer

• A competitive starting salary of £30,000 - £38,000.
• Discretionary incentive scheme.
• Fantastic offices in the heart of London.
• Plenty of opportunity for progression and development.