Client Administrator

Looking to kickstart your career in a people-focused, detail-driven administrative role? Keen to join a professional, fast-paced team where organisation, communication, and service excellence go hand in hand? This Client Administrator position offers a fantastic opportunity to build experience within a well-established tutoring and education business.
 
Company Profile - Leading Tutoring & Education Provider

This organisation is a long-standing and highly regarded provider of one-to-one academic support. Since 2007, they have built a strong reputation for professionalism, high standards and a commitment to helping students achieve their potential. Their team is known for its expertise, integrity and dedication to delivering a premium service within the education sector.
 
Job Overview - Client Administrator

The Client Administrator will play a vital role in supporting the smooth running of day-to-day operations. Acting as a key point of contact for incoming enquiries, they will handle communication via phone and email, gather essential information and ensure each enquiry is managed efficiently and professionally.
 
The role also involves managing an active portfolio of clients, coordinating schedules, supporting tutors and providing reliable administrative assistance to the wider team. This is an ideal opportunity for someone who is organised, personable and confident handling multiple tasks with accuracy.
 
Key Responsibilities - Client Administrator
In this Client Administrator job in London, your responsibilities will include:

• Manage incoming enquiries via phone and email in a polished, professional manner
• Build positive rapport with new and existing clients while understanding their tutoring requirements
• Coordinate scheduling, diary management and booking logistics
• Liaise with tutors and partners to ensure smooth operational processes
• Maintain accurate records, update internal systems, and oversee general administration
• Support the wider team with ad hoc projects, tasks and operational initiatives

Job Requirements - Client Administrator
For this Client Administrator job, the ideal candidate will have:

• A 2:1 or above from university
• Excellent written and verbal communication skills
• Strong organisational ability and attention to detail
• Confident and professional phone manner
• Proactive, adaptable and comfortable working in a busy environment
• Previous administration or customer-facing experience is beneficial
• Positive, collaborative mindset with a willingness to learn

Benefits - Client Administrator

• Salary of £29,000-£31,000
• Hybrid working structure
• Flexible working hours
• 25 days' annual leave + bank holidays
• Ongoing professional training and development
• Opportunities to contribute to meaningful education projects
• Supportive team culture with regular social activities

If you're organised, people-focused, and looking to kickstart your career within a leading education business, apply for this Client Administrator role today!