Sales Support Executive

Looking for Sales Operations jobs, Sales Support positions, or client-facing roles in luxury interiors? This new Sales Support Executive job in London could be the one for you - apply now!
 
Company profile – Sustainable Design Company
In this Sales Support Graduate job, you'll be joining the UK partner of a leading international Swedish design brand, who specialises in innovative and sustainable flooring. They are well-represented around the globe and have worked with international brands and world-famous designers.
 
This family business was founded in 1949, with the idea of using a neighbouring factory’s textile waste to make woven rag rugs. As the Business was handed down through the generations it has transformed into a design-led business which draws influences from the world of fashion to produce unique woven floors for creative and inspiring environments.
 
Their luxury showroom in Clerkenwell is hugely successful and busy with lots of client projects, so they have vacancies for two new Sales Support Executives to join the team. 
 
Job description – Sales Support Executive
In this Sales Administrator opportunity in London, you will be working closely with the internal and external Sales Consultants, gaining insight into business development and sales operations. You will contribute to the first-class customer experience, taking on a variety of tasks to ensure a smooth process. 
 
Key responsibilities – Sales Support Executive
In this Client Services Executive graduate vacancy, your responsibilities will include:

• Professionally managing and responding to all incoming email and phone enquiries.
• Supporting the UK sales team by issuing written quotations, updating opportunity pipelines and managing all sample requests.
• Maintaining all UK sample stock levels both in the London showroom and the UK warehouse.
• Providing daily & monthly reports on incoming calls, quotes & sample activity.
• Ensuring the CRM database is up to date.
• Proactively managing all out-of-area opportunities.
• Keeping up-to-date with new product, environmental, technical & installation information.
• Updating and managing our company Dropbox account.
• Providing daily support to the Sales Team.
• Supporting the Sales Director and Southern Sales Manager with ad hoc tasks.
• Providing holiday and sickness cover for the Customer Services Manager.
• Supporting the Client Experience Manager with showroom cover and client activations.
• Supporting the Client Experience Manager in ensuring showroom and office standards are maintained at all times.
• Proactively engage with our Key Flooring Contractors and retailers.

 
Job requirements – Sales Support Executive
For this Sales Operations Executive, we are looking for: 

• Natural communicator, with skills & ability to engage with different clients and build strong relationships.
• Prior commercial experience in a related field is essential (e.g. management roles in retail, office. administration, operations, or business development experience).
• You have a keen eye for detail and can spot inconsistencies or errors.
• Proven customer service experience.
• Ambitious, driven to succeed and wants to grow with the company.
• Passionate about interior design or the creative industries.
• Fantastic organisational skills and the ability to manage multiple workstreams at once.
• Proficient in the use of Word, Excel, PowerPoint, Google Sheets, Microsoft Teams.

 
Looking for Sales Operations jobs, Sales Support positions, or client-facing roles in luxury interiors? This new Sales Support Executive job in London could be the one for you - apply now!