Operations Analyst

Looking for Commercial Analyst and Operations Analyst jobs in London? Seeking roles focused on business and operational optimisation? One of London's fastest-growing MarTech/SaaS companies is on the lookout for a driven and energetic individual to join their London HQ. If you're looking for Revenue Operations jobs in London, apply today!
 
Company profile – Marketing/eCommerce Tech Firm
In this Commercial Analyst role in London, you will be joining a disruptive MarTech company leading their field as they work with household names in the eCommerce world. Our client uses their direct-to-consumer Marketing tool to help businesses analyse and optimise their Marketing spend.
 
The firm prides itself on the service it provides to its clients, not only giving them the tools to best analyse their Marketing spend, but the expertise to interpret the data and make informed decisions to cut waste and increase ROI.
 
The business has already seen great success, working with major international E-commerce brands such as Helly Hansen, Vitabiotics and Sweaty Betty. Throw in their partnership with TikTok, Snapchat, & Meta and 2025 is set to be a massive year!
 
Job description – Commercial Analyst
In this Revenue Operations job, you will play a critical role in optimizing the operations, enablement, insights, and tools across our clients' marketing, sales, customer success, and partnerships teams. You will be responsible for helping these go-to-market teams achieve their targets by creating a system and foundation of world-class operations processes.
 
Key responsibilities – Operations Analyst
In this Revenue Operations role, you will support the following, and be responsible for driving efficiency across key revenue-generating functions:

• Oversee the implementation and optimization of the sales, marketing, and customer success tech stack to ensure seamless data integration and alignment with revenue goals.
• Develop and maintain a comprehensive reporting framework that provides visibility into key performance metrics across the customer lifecycle.
• Conduct regular reviews of revenue performance metrics to identify trends, areas for improvement, and growth opportunities.
• Design and execute training programs that empower sales, marketing, and customer success teams to maximize tool usage and effectively leverage data insights.
• Stay current on best practices and industry trends to continuously enhance the teams’ operational efficiency and decision-making capabilities.
• Create and update documentation for core processes, workflows, and best practices to ensure consistency across all revenue-facing teams.
• Map, analyze, and continuously refine end-to-end processes that impact revenue generation, from lead generation through customer retention.
• Act as a liaison between Sales, Marketing, Customer Success, and other departments to ensure alignment and a unified approach to revenue goals.
• Champion a culture of collaboration, ensuring that all teams have visibility into revenue objectives and understand their roles in achieving shared outcomes.

 
Job requirements – Commercial Analyst
For this Graduate Operations Analyst role, you will need:

• A Bachelor's degree or equivalent in a field relating to business administration, operations, marketing, finance or STEM subjects.
• Strong understanding of business operations, processes, and systems.
• Proficiency in data analysis and reporting.
• You enjoy working with data; pulling reports & data analysis to get the best insights to customers.
• Proactive problem solver: Capacity to anticipate challenges, proactively address issues, and implement innovative solutions.
• Effective verbal and written communication skills.

 
Are you keen to combine an analytical role with a company wide scope for Revenue optimisation? Are you someone who is confident getting involved in all areas of Operations? If so, apply to this Revenue Operations Executive role today!