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👉 Job description
Are you a tech enthusiast looking to begin a career in the sport industry? Looking for jobs focused on service support or IT work in Cambridgeshire? Apply for this IT Support Analyst role today!!
Company Profile - Golf equipment and apparel manufacturer
This company is an American company focused on the golf market. The company operates a series of brands that manufacture golf equipment, clothing and accessories. They are committed to providing both serious and recreational golfers alike with products and services of superior performance and quality.
The principal brands operated by the company are, best known for balls and clubs, an apparel brand with particular focus on shoes and gloves, a leading putter brand, a leading brand of wedge, a golf ball and accessory brand marketed to casual players; and a brand of distance ball.
Job description - IT Support Administrator
In this IT Support Analyst role, you will collaborate with fellow members of the Systems Team to ensure the smooth running of the infrastructure.
You will work closely with people across the business to pre-empt problems with the infrastructure, troubleshoot issues as they arise, and implement solutions together. This role will focus on utilising your IT Service desk skills that you will have gained commercially or academically
Key responsibilities - IT Support Administrator
In this IT Support Analyst jobs, your responsibilities will include
Job requirements - IT Support Administrator
Company Profile - Golf equipment and apparel manufacturer
This company is an American company focused on the golf market. The company operates a series of brands that manufacture golf equipment, clothing and accessories. They are committed to providing both serious and recreational golfers alike with products and services of superior performance and quality.
The principal brands operated by the company are, best known for balls and clubs, an apparel brand with particular focus on shoes and gloves, a leading putter brand, a leading brand of wedge, a golf ball and accessory brand marketed to casual players; and a brand of distance ball.
Job description - IT Support Administrator
In this IT Support Analyst role, you will collaborate with fellow members of the Systems Team to ensure the smooth running of the infrastructure.
You will work closely with people across the business to pre-empt problems with the infrastructure, troubleshoot issues as they arise, and implement solutions together. This role will focus on utilising your IT Service desk skills that you will have gained commercially or academically
Key responsibilities - IT Support Administrator
In this IT Support Analyst jobs, your responsibilities will include
- Monitor the online call management software, processing emails and phone calls, assigning incidents to the correct team with the appropriate priority level.
- Provide immediate assistance where appropriate eg password resets etc.
- Ensure that business critical issues are dealt with in a timely manner by an appropriate member of the team.
- Action incoming reports to ensure the integrity of the AS400 system and its data
- Use information provided to proactively support users and provide advice and updates on current issues.
- Prepare AS400 system access requests for actioning.
- Streamlining support through automation and process improvements, in order for the business to be able to operate efficiently at scale
- Administration of network infrastructure
Job requirements - IT Support Administrator
- You will either come from a strong academic background in IT / Computing or have tangible, commercial experience in an End User Operations environment
- You will be well versed with Linux, ideally with experience in advanced command-line functions beyond the user level
- A real eagerness to learn and develop your skills in a start-up environment
- Ideally, experience with configuration management
- Working knowledge of IP networking is advantageous
- Must be able to drive
💰 Job Benefits
- Bonus opportunities
- Clear diversity policy
- Clear progression plan
- Company sports teams
- Discounted or free food / drinks
- Employee discount
- Gym membership
- Life insurance
- On-site parking
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