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👉 Job description
Looking for a graduate role in Administration or an entry-level role in Customer Support based in Horsham? Does the IT, cloud, and printing sector pique your interest? This well-established IT company is looking for detail-oriented graduates who are keen to kick-start their careers in Administration. Join their team and apply today if you're interested!
Company profile – IT Cloud services
Our client is recognised as one of the UK's leading suppliers of print services and digital solutions for an expansive array of British businesses.
With more than 30 years of experience, they have supported their client base with numerous print and digital services - reducing costs and improving business efficiency for their corporate partners.
With an ever-increasing demand from new prospective clients, the team are now looking to expand, and are looking for a new member to join their Horsham HQ.
Job description – Graduate Administrator
In this Graduate Customer Success Executive role, you will be responsible for the smooth running of the administrative functions across the department.
This role has a real client focus and will require the successful candidate to be looking after a customer portfolio daily. Therefore you will need an excellent telephone manner, a keen eye for detail, and a sense of satisfaction problem problem-solving for your customer base.
Key responsibilities – Graduate Administrator
Company profile – IT Cloud services
Our client is recognised as one of the UK's leading suppliers of print services and digital solutions for an expansive array of British businesses.
With more than 30 years of experience, they have supported their client base with numerous print and digital services - reducing costs and improving business efficiency for their corporate partners.
With an ever-increasing demand from new prospective clients, the team are now looking to expand, and are looking for a new member to join their Horsham HQ.
Job description – Graduate Administrator
In this Graduate Customer Success Executive role, you will be responsible for the smooth running of the administrative functions across the department.
This role has a real client focus and will require the successful candidate to be looking after a customer portfolio daily. Therefore you will need an excellent telephone manner, a keen eye for detail, and a sense of satisfaction problem problem-solving for your customer base.
Key responsibilities – Graduate Administrator
- Collecting, managing, and inputting accurate customer data from your client base.
- Monitoring your customers' needs, effectively managing their requirements and product needs.
- Working closely with other departments to ensure your customer base is serviced effectively.
- Ordering items on behalf of your customer, as and when you're instructed.
- Managing all customer communication - being their first point of contact as and when you're needed.
- Keeping on top of all client admin, making sure data is recorded on the company CRM.
- Ideally a 2.1 in any degree!
- No experience is needed, but keen to gain commercial experience in Customer Support.
- Excellent communication skills.
- Ability to work under pressure to tight deadlines.
- A positive, can-do attitude.
- Good organisational and planning skills.
- Great attention to detail.
- A team player with interpersonal and collaboration skills.
- Able to demonstrate prioritisation skills when multi-tasking.
- Ability to work collaboratively with third parties to supply consumable items.
💰 Job Benefits
- Clear diversity policy
- On-site parking
- Paid training opportunities
- Pension plan
- Socials / team bonding days
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