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CRM Manager

Bonus opportunities Casual work attire Clear progression plan
👉 Job description
Looking for CRM Manager jobs, CRM Marketing roles, or Marketing Executive jobs in London? Interested in working for an innovative Fintech startup? Apply for this Marketing Executive role today! 
 
Company profile – Fintech startup  
In this CRM Marketing Executive role, you will be joining a forward-thinking provider of pensions solutions, committed to revolutionising the way people save for retirement. 
 
With a focus on simplicity, transparency, and accessibility, they empower individuals to take control of their pension planning and achieve their financial goals with ease. As pioneers in the industry, they are dedicated to delivering innovative and user-friendly pension products and services, ensuring a secure and comfortable retirement for their customers.  
 
Having grown rapidly since its creation in 2018, it managed over £650 million worth of pensions and has raised over £20 million in funding for the business.
 
Job description – CRM Manager
In this role as a CRM Manager, you will take customer and prospective customer communication strategy to the next level helping to nurture and retain customers while also driving acquisition and long-term business growth. You will execute CRM strategy across B2C and B2B audiences.
 
This includes designing automated campaigns that enhance customer experience, drive engagement, and increase customer lifetime value.
 
This role blends data, creativity, and automation to build best-in-class lifecycle marketing programs.
 
Key responsibilities – CRM Manager
In this CRM Manager role, your responsibilities will include but are not limited to: 
  • Own and evolve CRM strategy, ensuring customer and prospect journeys are engaging and personalised – driving key business objectives.
  • Manage and execute email and push notification campaigns, including content creation and deployment.
  • Analyse campaign performance and generate insights.
  • Optimise customer and prospect segmentation.
  • Develop automated lifecycle campaigns.
  • Build and execute lead nurture programs for  B2B audiences.
  • Champion a data-driven approach, leveraging analytics and segmentation to deliver hyper-relevant, timely communications.
  • Implement rigorous A/B testing.
  • Work closely with Marketing, Sales, Product, and Operations teams.
Job requirements – CRM Manager
For this CRM Manager role, you will need: 
  • 2 years’ experience in CRM marketing, ideally in a high growth environment.
  • Experience working with CRM tools and ESPs (HubSpot, Iterable, Braze, or similar).
  • Analytical mindset.
  • Strong understanding of A/B testing.
  • Creative eye.
  • Driven and enthusiastic personality.
 
 Benefits of the job – CRM Manager
  • A competitive salary of £40,000 - £50,000.
  • 10% pension contribution from the company – that you don’t need to match! Essentially an extra 4-5k on top of your salary.
  • Unlimited holiday.
  • MacBook and any WFH equipment you need. 
  • Regular salary reviews. 
  • Private medical insurance. 
  • Hybrid working. 
  • Free tea, coffee, soft drinks, and snacks. 
  • Free company lunch every week (think Borough Market and Mercato Metropolitano).
  • Quarterly company socials. 
  • Learning and Professional Development with paid-for courses, events and coaching.
  • Meaningful share options.  
  • Cycle to work scheme.
  • Regular salary reviews.
 
Looking for CRM Manager jobs, CRM Marketing roles, or Marketing Executive jobs in London? Interested in working for an innovative Fintech startup? Apply for this Marketing Executive role today! 
💰 Job Benefits
  • Bonus opportunities
  • Casual work attire
  • Clear progression plan
  • Cycle to work scheme
  • Education assistance / sponsorship
  • Financial planning support
  • Flexible schedule
  • Paid time off (holiday / sick pay)
  • Pension plan
  • Profit sharing / stock options
  • Remote / work from home options
  • Socials / team bonding days
  • Unlimited paid holiday allowance
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Rapid growth FinTech
Industry Finance, Banking & FinTech
Workplace Hybrid
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