Community Manager

Measure Protocol are looking for a Community Manager to join our marketing team in London.

Founded in 2018 by a team of seasoned professionals in media, adtech, and market research technology, Measure stands as a leading digital consumer intelligence and measurement company.

Having secured over $6 million in funding from distinguished venture capitalists and strategic investors deeply rooted in the data and media sectors, Measure is well-positioned for innovation and growth.

At its core, Measure embraces a straightforward mission: empowering brands with impactful data to enhance business outcomes, all the while championing consumer empowerment by fostering ownership of their data.

Measure has developed patented technology, which is multi-award winning. Measure’s vision is to build the world’s first ethical and transparent human data marketplace.

Overview - Community Manager

As a Community Manager, you will play a crucial role in growing and engaging with our user base. 

You will oversee all user communications, both visual and written, from onboarding to monthly updates.  

Over time you will build a close relationship with our community, gaining insights into their experiences, and championing improvements based on their feedback.  

Measure’s aim is to become the world's largest consumer behavioral data service, and this role is vital in ensuring that we grow an engaged community that actively contributes data to support our commercial objectives.

Who are you? - Community Manager

You can demonstrate a strong ability to create engaging digital content—both visual and written—and have a passion for it. 

Proactive and resourceful, you will generate ideas, test them, report outcomes, and implement strategies that keep our users actively engaged.

You will be comfortable with data, how it can be used to analyse our community and how our clients use it. 

Key role and responsibilities - Community Manager

• Develop and implement strategies for growing the community and enhancing user experience.
• Manage and respond to community-related comments and issues
• Create visual and written content for all platforms. This includes emails, surveys, app content, and onboarding material.
• With marketing, send out messaging that pairs with the overall panel strategy. 
• Creating blog posts, bringing our data to life with interesting insights and stories. 
• Identify and cultivate relationships with MSR “influencers” and potential brand ambassadors.
• Create and distribute brand and tone of voice guidelines. 

Key skills - Community Manager

• Strong written communication. Craft clear and engaging copy.
• An eye for creative design: Experience using editing software like CapCut, Canva or Figma is a must
• Creative thinking and initiative. Driving forward new strategies and experiments. 
• Planning and scheduling. Lead a consistent and engaging content output. 
• Analytical thinking.  Adapting to content performances, audience trends and needs.