Client Services Executive

Looking for Customer Service jobs and Sales roles in the FMCG industry? London’s leading specialist baked goods wholesalers are on the lookout for an energetic Graduate Account Executive to join their London team. If you're looking for Graduate Client Services Executive jobs in London, apply today!
 
Company profile – FMCG Wholesaler
In this Customer Success Executive job, you'll be working for an FMCG SME who are one of the top bakery goods wholesalers in the UK.
 
This firm works with bakeries and cafés both large and small across the UK providing top-quality goods and services to their clients - yum! They have developed an amazing reputation, having been in business since 1850.
 
If you have a passion for FMCG and an entrepreneurial spirit then apply today!
 
Job description – Client Services Executive
In this new Client Services Executive graduate role in London, you will be a crucial part of the customer service and sales team, ensuring that customers receive exceptional service and support throughout their ordering experience.
 
If you thrive in a fast-paced environment and have a passion for baking and food, this is the perfect opportunity for you!
 
Key responsibilities - Client Services Executive
In this Graduate Account Executive job opportunity in London, your responsibilities will include:

• Processing customer orders efficiently and accurately via phone and email.
• Providing excellent customer service, answering inquiries and resolving issues promptly.
• Maintaining accurate records of orders and customer interactions in our database.
• Collaborating with the sales and logistics teams to ensure timely delivery of orders.
• Assisting with inventory management and stock replenishment.
• Supporting various administrative tasks as needed.
• In terms of development, you can expect to learn and start getting the opportunity to visit clients, lead meetings and get involved with new sales.

 
Job requirements - Client Services Executive
For this Customer Success Executive job in London, the ideal candidate will have:

• A serious passion for baking and food.
• Strong organisational skills.
• Previous experience in customer service or administrative roles is a plus, but not required.
• Articulate, polished, and professional communicator with a good phone/video call manner and excellent writing skills.
• Knowledge of Excel is a plus.
• Autonomous and entrepreneurial mindset: essential to take full ownership of goals, deadlines, and targets.

 
Looking for Customer Service jobs and Sales roles in the FMCG industry? Are you a budding Graduate Account Executive wanting to start your career? Use your hospitality experience, business interest, and friendly nature to dive into this Sales job in London, apply today!