Ready to launch your career in Information Technology? Our client in Brisbane is looking for enthusiastic graduates to join their team in Brisbane as Junior Field Technicians.
Company profile - Technical Services Company Join one of Australia's fastest-growing technical services team in Brisbane. With
20+ years of experience, our client provides cutting edge technical support across the security, payments, retail and cash handling industries. This expert team works with an impressive client list including ALDI, David Jones, Coles, Toshiba and leading payment providers.
With a strong culture of
mentorship, growth, and 24/7 customer support, this is the perfect environment for graduates eager to learn and progress quickly.
Job description - Junior Field Technician In this junior field technician role, you will learn how to
provide installation, maintenance and repairs to customer equipment and operating systems. You will provide ongoing
exceptional customer service to internal and external customers and provide technical support to field technicians.
Job responsibilities - Junior Field Technician As a
Junior Field Technician, your role will involve, but not be limited to:
- Customer service: communicate clearly and professionally with clients
- Get hands-on experience diagnosing and fixing real tech challenges.
- Escalate unresolved issues to the Team leader
- Install, configure and commission new hardware/software, ensuring systems are fully operational
- Track and update your jobs easily through their modern job management system
This is an exciting entry-level role where you'll build your confidence, technical skills, and customer service expertise.
Job requirements - Junior Field Technician - Ideally educated with a Certificate III or Degree in Electronics or Information Technology
- Valid Full Australian Driver's Licence (within 6 months)
- Excellent proficiency in computer applications and software including Microsoft Office Suite
- Strong communication skills
- Customer-centric mindset!
- The ability to understand and apply electronic principles, e.g. familiarity with mobile phones and laptops
- Practical experience with computer hardware and related systems
- Knowledge of service-related electronic equipment
- Satisfactory National Police Clearance
