Company Profile - Superannuation
Our client is one of Australia's largest profit-for-member super funds, looking after the retirement savings of over a million Australians. With no shareholders to pay, everything they do is in their members' best interests. They're a fast-paced, purpose-driven organisation with a tech-forward leadership team that is investing heavily in AI and data capability across the business.
Job Description - Graduate Marketing Analyst
This is a 12-month graduate program starting on Monday 22 February 2027, made up of two 6-month rotations across two divisions. You'll spend one rotation in the member-facing division covering financial advice, member education, the contact centre and transaction processing, in an analyst-style role. Your other rotation will be in the marketing and product division, which looks after product design, marketing, and data strategy and insights. Together, you'll see how what members experience on the front line connects with how products are designed, and your perspective as a younger member will help shape projects aimed at the next generation. This role is based in Melbourne on a hybrid basis.
Role Responsibilities - Graduate Marketing Analyst
In this Graduate Marketing Analyst role, your daily tasks will include, but not be limited to:
- Analysing data across member teams to find insights on service, performance and member experience
- Using AI to synthesise data and support reporting
- Supporting complaints insight and regulatory reporting work
- Contributing to AI adoption projects across a digital-first division
- Getting exposure to member education and the contact centre to understand the full member experience
- Bringing your perspective to product and marketing projects aimed at younger members
- Recent graduate or postgraduate (including Masters) in Commerce, Business, Marketing or Communications
- Graduates in Data or Analytics, Psychology or Behavioural Science, Financial Planning or Arts are also encouraged to apply
- Purpose-led, with a genuine drive to make things better for members
- Adaptable and resilient, and comfortable working at pace when priorities shift
- A strong interest in AI beyond everyday tools, including curiosity about AI agents
- Digitally savvy, with a learner's mindset
- Analytical, with strong communication skills
- Clear diversity policy
- Home office improvement incentives
- Option to buy holiday
- Paid time off (holiday / sick pay)
- Paid training opportunities
- Remote / work from home options