Company Profile - Superannuation
Our client is one of Australia's largest profit-for-member super funds, looking after the retirement savings of over a million Australians. With no shareholders to pay, everything they do is in their members' best interests. They're a fast-paced, purpose-driven organisation with a tech-forward leadership team that is curious, experimental and investing heavily in AI and data capability across the business.
Job Description - Graduate IT Analyst
This is a 12-month graduate program starting on Monday 22 February 2027, made up of two 6-month rotations. You'll start in Technology Operations, helping redesign how incidents and service management work using AI and automation, before moving into the Data and AI team to build business-facing AI solutions, such as AI agents for other divisions.
Role Responsibilities - Graduate IT Analyst
In this Graduate IT Analyst based in Sydney, your daily tasks will include, but not be limited to:
- Supporting incident management, operational stability and service management processes
- Identifying opportunities to improve technology processes using AI and automation
- Helping redesign a process end to end and taking it through to delivery
- Working with data to analyse trends, find issues and support decision making
- Building and testing AI solutions, such as agents, alongside the Data and AI team
- Explaining technical issues and ideas clearly to people across technology and the wider business
- Recent graduate or postgraduate (including Masters) in Computer Science, Software Engineering, Information Technology, Information Systems or Data Science, or Mathematics/Statistics with programming
- Working knowledge of SQL and some coding experience
- Comfortable working with data, with a real interest in AI and how it can be used at work
- Strong analytical thinking and a structured approach to problem solving
- Curious and inquisitive, with the confidence to question how things are done
- Able to explain technical ideas simply to non-technical people
- Clear diversity policy
- Home office improvement incentives
- Option to buy holiday
- Paid time off (holiday / sick pay)
- Paid training opportunities
- Remote / work from home options