IT Support Graduate

Sydney, NSW

$60,000 - $70,000 per year

Full Time

1 week ago

Bonus opportunities Company car Company holidays / weekends away

👉 Job description

Are you an IT Graduate on the search for a start in IT Support? Looking for Junior IT Roles in Sydney? Join an automotive brand globally recognised and well-established and click apply today!

Company Profile – Global Automotive Brand
In this IT Support Graduate role, you’ll be joining a well-established multinational automotive corporation. They are a premium global brand selling cars in over 100 countries and are industry leaders with ambitious fully electric sustainability goals.

Job description – IT Support Graduate
Supporting the IT Manager, as the IT Support Graduate, you will be responsible for providing IT support to the Australia team and wider retailer network.

Key responsibilities – IT Support Graduate
In this IT Support Graduate role, your responsibilities will include, but not be limited to:

Providing IT support to the team
Managing end-to-end user onboarding and offboarding
Raising ServiceNow tickets
Drafting and updating “How-To” guides
Providing software and application support
IT server ongoing maintenance of equipment
Level 1 Troubleshooting
Providing Hardware support

Job requirements – IT Support Graduate

Educated to degree level, ideally with a relevant IT Degree
Excellent communication skills, both written and verbal
Ability to troubleshoot
Intermediate to advanced knowledge of Microsoft Office/Microsoft 365 applications
Basic knowledge of AI tools is a plus (but not essential)
Familiarity with ServiceNow is a plus (but not essential)
Excellent customer-centric approach
Interest in the automotive industry would be desirable
The ability to multitask and manage competing priorities and stakeholders
The ability to meet deadlines independently and within a team

💰 Job Benefits

Bonus opportunities
Company car
Company holidays / weekends away
Employee discount
Financial planning support
Flexible schedule
Mental / emotional wellbeing support
On-site parking
Recognition & awards
Remote / work from home options
Socials / team bonding days
Wellness programmes / treatments

Apply

Global automotive brand

Industry FMCG, Retail & eCommerce

Workplace Hybrid

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